How can we help?

Head to portal.axel.trade and sign up — no card required. You get 14 days to explore every feature. Your data stays if you upgrade, and gets deleted if you don’t.

We bill monthly via Stripe. You can upgrade, downgrade, or cancel anytime from your dashboard. No contracts, no hidden fees. If you cancel, you keep access until the end of your billing period.

Yes. A.X.E.L integrates with HMRC for CIS deductions and MTD compliance, plus Xero and QuickBooks for accounting sync. Integrations are available on Pro plans and above, or as add-ons on Starter.

Your data is encrypted in transit (TLS 1.3) and at rest, stored on Cloudflare’s infrastructure in compliance with UK GDPR. We never sell your data or share it with third parties. Two-factor authentication is available for all accounts and required for HMRC features.

No. A.X.E.L runs in your browser on any device. You can also install it as an app on your phone or tablet — just tap “Add to Home Screen” when prompted. Works offline for key features.

Yes. You can export leads, quotes, invoices, expenses, and CIS reports as CSV at any time. Your data is yours — we make it easy to take it with you.

Go to Settings → Billing → Cancel Plan. It’s two clicks, no phone calls, no retention teams. You keep access until the end of your billing period.

Most websites are completed within 5–10 business days from the point we have all the content and information we need. More complex projects with custom features may take a little longer — we’ll give you a clear timeline before we start.

Absolutely. Every project includes a round of revisions so you can request changes before launch. After the site is live, we offer ongoing support and maintenance packages if you need further updates down the line.

Your satisfaction is our priority. We work closely with you during the process and include revision rounds to make sure you’re happy. If the design isn’t right, we’ll refine it until it is.

Yes. Once the project is completed and paid in full, you own all of the code and assets. We’ll provide you with full access to your hosting, domain, and source files.

You can reach us anytime through this support form or by emailing info@axel.trade. We also offer monthly maintenance plans that include priority support, security updates, and content changes.